Frequently Asked Questions

Everything you need to know about your Blakely order.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns can be processed through our online portal for a refund or store credit.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our size chart for the perfect fit.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placing your order if you need to make any changes.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.

Do you ship internationally?

Yes, Blakely ships to over 50 countries worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your destination.